We help you have the money, the people, and the water resources you need to sustain your water and wastewater utility.
How We Help You Sustain Your Utility
DATA-DRIVEN TECHNICAL ASSISTANCE
We offer direct technical assistance to utility employees like you to help improve the sustainability of your water and wastewater utilities. Our innovative, data-driven approach helps you set appropriate rates for your utility, access crucial infrastructure funding, build and retain a strong team of employees, and manage your precious and limited water resources efficiently. Our analysis will help you understand your utility and your community in new ways, and our specific, tailored recommended actions are a roadmap for you to improve your utility’s finance and management.
EDUCATIONAL PROGRAMS
We offer workshops and webinars that will teach utility employees like you the practical skills you need to improve your utility’s financial and managerial performance. Our interactive trainings combine discussions of utility best practices with hands-on activities using data from actual utilities. Our goal is to teach you straightforward actions that you can implement at your utility immediately to improve sustainability through better finance and management. We offer programs on rate setting, budgeting, financial management, infrastructure funding, customer service, employee retention, water loss, conservation, cybersecurity, mutual aid, and other topics. We offer educational programs to employees of a single utility and to groups of utilities.